This document contains More Webhosting's (www.morewebhosting.com) Acceptable Use Policy (AUP).If you / Customer have concerns or would like clarification or interpretation on any portion of this policy, please contact firstname.lastname@example.org . It is the responsibility of all More Webhosting's clients to be familiar with the AUP and clients should periodically return and review any changes to the AUP.
More Webhosting may impose upon its customers and network users reasonable rules and regulations regarding the use of their services from time to time, this list of rules is called Acceptable Use Policy (AUP). More Webhosting's AUP is available for viewing on our website at http://www.morewebhosting.com/terms.php.
More Webhosting reserves the right to modify and change its AUP at any time, while comprehensive, More Webhosting's written AUP is not exhaustive. By accepting these policies and Acceptable Use Policies and/or other written agreements, you/Customer agree to abide by the AUP's as modified from time-to-time. Violations of these agreements may result in removal from the More Webhosting network. Removal may be either by suspension or termination. More Webhosting reserves the right to determine what activities are appropriate activity on their network. Any activity which is illegal, endangers any customer or client of More Webhosting, endangers others on the network or is irresponsible may also be deemed violations of the AUP. More Webhosting will not issue a credit for any interruption of service incurred as a result of a violation of our AUP.
You/Customer shall remain solely responsible for your use of More Webhosting's services and will also be liable for any damages that would be incurred. You are also responsible for any and all content which is displayed, downloaded, uploaded or transmitted through your account/equipment. Content includes home pages, web pages, domain names, e-mail, stored data and any other data stored or transmitted through your account/equipment. This list is provided without limitation.
More Webhosting reserves the right to refuse service or access to anyone at any time for any reason.
Etiquette On The Internet
Customers using More Webhosting's network are expected to be familiar with and practice good Internet etiquette. You/customer shall not post, transmit, or permit Internet access to information the customer desires to keep confidential. You/customer is not permitted to post any illegal, libelous, or indecent material, or material/information likely to result in retaliation against More Webhosting. More Webhosting reserves the right to determine if content violates this policy. More Webhosting reserves the right to refuse or terminate service at any time for violation of this section. Users of the More Webhosting network shall comply with the rules appropriate to any network to which More Webhosting may provide access.
The use of webcams on your site is strictly prohibited. The reason for this is the amount of bandwidth they use and most users do not realise that the average webcam can use between 10GB and 20GB of bandwidth per month.
High Bandwidth Sites/Script Intensive sites
Sites that use over the free allotted bandwidth for their package will be charged for all bandwidth used above their inclusive quota. Non payment of bandwidth charges will lead to suspension of services. Sites which have a high bandwidth usage or cpu usage can, at More Webhosting's sole discretion be deemed a 'high resource user' if this happens the user will be contacted at the email address we hold on file and informed that the high resource user policy will be implemented for their site/package.
HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization. To enable us to maintain a high quality service sites that use a high amount of resources may be deemed "High Resource Users". Sites who have been deemed as a "High Resource Users" will be subject to the following:
- Email notification of our intention to move you onto the High Resource User policy.
- Correspondence to resolve the high usage problem, within an agreed period.
- Be subject to an extra monthly charge of $25 per month to be paid in advance via 2checkout.com.
- Will still be subject to any charges for bandwidth used over their inclusive quota.
- In extreme cases or cases where a client does not agree to the above the client will be given 7 days notice of termination of services.
Scripts and programs
As the servers we run are shared servers we do have to consider everybody's needs and ensure that the majority of users are protected from scripts/users who use vast amounts of server resources, run insecure scripts or run scripts which use an unfair amount of server CPU and or memory. If a user is found to run such scripts they will be disabled and a warning will be sent, if this continues the account will be terminated with no refund. The following scripts are expressly forbidden due to either resource problems or security issues:
IRC egg drops
UBB (Ultimate Bulletin Board, all versions)
Ikonboard, Yabb (all versions)
The above list is not exclusive and we reserve the right to add to this as and when information regarding scripts is available or if a script is found to be unsafe for a shared server environment.
Legal Usage & Copyright Infringement
Distribution, storage or transmission of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. More Webhosting's network may only be used for lawful purposes. This includes, but not limited to, material protected by copyright, trademark, or other intellectual property rights.
Making illegal or unauthorized copies of software is a violation of the law. If you copy, distribute or install software in ways that violate the licensing agreement with that software, you are violating federal copyright law. If caught with pirated software, you or your company may be liable under both civil and criminal law, and you may be fined up to $250,000 and/or receive up to 5 years in jail.
In compliance with the Digital Millennium Copyright Act of 1998 (the "DMCA"), please send DMCA notifications of claimed copyright infringements to: email@example.com .
More Webhosting will cooperate fully with any civil and/or criminal litigation arising from the violation of this policy.
Yes we do allow adult/pornographic sites to be hosted but we strongly appose child pornography so we review the sites on a weekly basis to ensure that there is no child pornography. So contact us with all the details of your adult site.
Child Pornography & Child Protection Act Of 1984
The Child Protection Act of 1984 defines a child as anyone younger than the age of 18. More Webhosting will cooperate fully with any criminal investigation into a Customer's violation of the Child Protection Act of 1984 concerning child pornography. You/customer are ultimately responsible for the actions of your clients operating in or on More Webhosting's network. You/customer will be liable for illegal material posted on your equipment/servers, etc. The Child Pornography Prevention Act of 1996 amends the definition of child pornography to include that which actually depicts the sexual conduct of real minor children and that which appears to be depiction of a minor engaging in sexual conduct. Altering pornographic images to look like children can now be prosecuted under this law.
The Child Protection Act defines but does not limit child pornography to photographs, films, video or any other type of visual presentation that shows a person who is or is depicted as being under the age of eighteen years and is engaged in or is depicted as engaged in explicit sexual activity, or the dominant characteristic of which is the depiction, for a sexual purpose, of a sexual organ or the anal region of a person under the age of eighteen years or any written material or visual representation that advocates or counsels sexual activity with a person under the age of eighteen years.
More Webhosting will fully cooperate with and act proactively against violations of the Child Protection Act. Abuses and violations of this act should be reported to the U.S. Customs Agency at 1-800-BEALERT.
Network security is a very important issue. Violations of network security of any kind are strictly prohibited. More Webhosting will enforce our security policies to the full extent of the law.
Violations of these policies may be prosecuted either criminally or civilly. More Webhosting will contact and will cooperate with law enforcement if a criminal violation is suspected. Violations of security violations include but are not limited to the following: Forging TCP-IP packet headers in an email or posting; DOS (denial of service) attacks, mail-bombing, network flooding, and any attempt to attack More Webhosting's network and equipment and/or any network connected to More Webhosting; Monitoring data, packets, or traffic on the network without written permission from More Webhosting. (“PACKET SNIFFERS” are a violation of this policy!); Probing, scanning, or testing for system vulnerabilities are also forbidden.
Customers are help liable for incorrect network settings that causes unnecessary broadcast or multicast traffic on our network, or denial of service (deliberate or not) caused by forging ARP queries or replies or by configuring IPs into their machine that were not assigned to their server. You/customers are responsible for the expenses and costs attributed to correcting, cleaning up and repairing any damage that results from violations of this policy. More Webhosting charges by the hour for this type of support that is categorized as Security Breach Support and is charged at a rate of US$350 per hour. This type of support is billed in one-hour increments.
The nature of the Internet may include breaches in individual system security. With this in mind, More Webhosting suggests to its customers and network users care be taken in regards to sensitive information and data. More Webhosting cannot be and will not be responsible for the security of data transmitted on or through its network or equipment.
More Webhosting controls the network and IP addresses assigned to our network. You/customer cannot use IP addresses that were not assigned to you by More Webhosting. Any equipment found using IPs that was not assigned to you by More Webhosting will be disconnected from the network. Repeated violations or violation for the purposes of violating any part of this agreement are strictly prohibited. Customers found to have committed this violation, in More Webhosting's opinion, may be suspended, terminated or restricted from accessing More Webhosting's network.
IP allocation is governed by ARIN ( www.arin.net ) policy. ARIN policy states that the use of IP addresses for IP based virtual hosts will not be accepted as justification for the allocation of new IP addresses. This means that you MUST use name based hosting where possible. We will periodically review IP address usage, and if we find that clients are using IP addresses where name-based hosting could be used, we will revoke authorization to use the IP addresses in violation.
Please contact firstname.lastname@example.org regarding any violations of our AUP.
More Webhosting places the responsibility for security in the control of you/customer. You/customer are responsible for maintaining your own security practices and prevention measures. If you/customer's equipment is involved in an attack on another system or equipment, More Webhosting will remove the server/equipment from the network. If such an attack occurs, you/customer are responsible for the costs of rectifying any damage done during the attack(s). More Webhosting charges by the hour for this type of support which is categorized as Security Breach Support and is charged at a rate of US$350 per hour. This type of support is billed in one hour increments.
You/customer are responsible for maintaining the integrity of your password and login information. More Webhosting does not recommend sharing password information unless you know the individual you are sharing it with. More Webhosting also recommends against emailing password/login information across non-secure networks. More Webhosting prohibits the use of scripts or programs used to guess or brute force password information to gain access to other systems or networks without express permission of the network owner or administrator.
Please direct all security and abuse matters to email@example.com
Please note: Telnet is not a secured means of communication. Username and passwords are sent clear text.
Unsolicited Bulk Email and SPAM
More Webhosting strictly prohibits the sending SPAM (a definition of spam can be found here ) over our network. You/customer may not use or permit others to use our network to send SPAM or unsolicited email. More Webhosting does not permit hosting of sites or information that is advertised via SPAM sent from other networks. As our Customers are ultimately responsible for the actions of their clients over the More Webhosting network, it is advisable that Customers develop a similar, or stricter, policy for their clients. Violations of this policy carry penalties, including termination of service and removal from our network.
Upon notification of an alleged violation of our SPAM policy, More Webhosting will initiate an investigation. During the investigation, More Webhosting may suspend customers' access to the network. If our investigation determines a customer is in violation of our policy, we may restrict, suspend or terminate customer's account.
Please note this includes but is not restricted to:
- Sending spam or bulk email through our servers
- Advertising your site in spam or bulk email
- Using our services to promote spam or bulk email services or software
The use of our hosting services to advertise bulk email services, bulk email software or activities of this kind will result in immediate termination of your account and immediate deletion of all files from our servers, no notice will be given.
More Webhosting also reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. If More Webhosting believes criminal activities have occurred, More Webhosting will report and cooperate with authorities. Violations of More Webhosting's SPAM policy may be reported to firstname.lastname@example.org
Please note our servers use MAPS , SpamCop and other mechanisms to stop spam from hitting our servers. We take SPAM very seriously and will take extra measures as and when needed in our fight against it.
If you require guidelines on using mail lists legitimately please consult this document for some basic guidelines
You/customer are responsible for paying for any resources that are used to connect the your/customer's equipment to the Internet. If you/customer choose to cancel or suspend your own account or remove your equipment from the network, you will still be responsible for all resources consumed prior to removal from the network. For our Co-Location customers, all invoices must be paid in full prior to removing equipment from the Data Center. More Webhosting will charge a $25 late fee each month if payment is not received by the invoice due date, this includes declined credit cards.
Any third party acting on your behalf must abide by this Acceptable Use Policy. If you provide third parties with services that utilize any part of More Webhosting's systems, services or networks you must also present them with an AUP that complies with ours. If your AUP conflicts with our AUP, our AUP will take precedence over customers' AUP.
Remedies – Suspension And/Or Cancellation
If More Webhosting determines, in our opinion, your equipment or server is the source of a violation of our AUP, we reserve the right to suspend your account until such violation can be confirmed. More Webhosting may also suspend a customer's account for any reason More Webhosting determines such action is prudent. If during More Webhosting's investigation we determine illegal or improper activity occurred, More Webhosting may deactivate a customers account. You/customer will not be credited for the time network access was suspended. All advance fees paid in advance of cancellation will be prorated and refunded by More Webhosting. Any additional costs incurred by More Webhosting resulting from a violation of our AUP will be billed and must be paid prior to releasing customer's equipment. Such invoices shall also be deducted from any prepayments.
Indemnification and Disclaimer
You/customer agrees to indemnify More Webhosting for any violation of More Webhosting's service agreement, law or AUP that results in loss to More Webhosting. You/customer also agree to hold More Webhosting harmless of any claims against you or More Webhosting for violations of this policy. If More Webhosting shall be enjoined in a law suit because of a customer's or a customer of a customer's activity, you/customer shall be responsible for any damages awarded against More Webhosting, plus costs and reasonable attorney's fees.
More Webhosting shall not be responsible for looking into each customer's or network user's activities to determine if a violation of More Webhosting's AUP's has occurred. More Webhosting shall be responsible for monitoring or regulating customer's use of our network. More Webhosting shall not be responsible for any inappropriate behavior or use of its network and shall not be responsible for any other user's violation of this policy.
All users of More Webhosting's network must comply to our current AUP. Violations of our AUP's by a third party on your behalf shall be considered violations of these AUP's by you. More Webhosting will attempt to contact you/customer via e-mail, telephone or writing via Mail or FAX at the address or number provided to More Webhosting by you/customer. It is your/customer's responsibility to notify More Webhosting in writing of any changes of contact information.
You accept that More Webhosting has the right to change the content or technical specifications of any aspect of the Service at any time at its sole discretion. You further accept that such changes may result in your being unable to access the Service. You further accept that the Company has the right to transfer or assign any of its rights and obligations with respect to the service to any third party.
Deletion or omission of any part, portion or section of this agreement does not void, nullify or negate any other part, portion or section of this agreement. More Webhosting reserves the right to change this agreement at any time. The current version/form of this agreement will be available 24/7 at http://www.morewebhosting.com/terms.php.